FIRST NOTICE | November 19, 2013 |
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| A 'Bold Step': Travelers Gives Agents New Product to Compete in Auto Market Amid story after story on direct channel auto coverage, and debate over whether the insurance line is worth fighting to sell, Travelers says it has listened to its independent agent partners to develop a competitive product. Read more |
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| Tornadoes, Severe Storms Devastate Midwest A severe storm system caused multiple tornadoes to rip through the Midwest on Sunday, Nov. 17, destroying homes, knocking out power, and delaying the Bears-Ravens football game at Soldier Field as it blew through the region. Read more |
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| RMS: Midwest Storms Could Cost $1 Billion Adding to an unusual year for U.S. weather, the weekend's Midwest tornado outbreak could be the most expensive storm event to have occurred in November. Read more |
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| In a Kingdom Full of Customers, Analytics Tell Insurers Who Deserves the Royal Treatment The customer may be king, but insurers can’t afford to treat every customer like one. Knowing who to retain, who to target for up-selling and who deserves royal treatment are goals behind today’s customer analytic solutions. Read more |
| J.D. Power: Customers Happier with Homeowners Claims Process Customers are receiving more accurate timelines of claim-process lengths from insurers, who are also helping them avoid settlement negotiations. Read more |
| Esurance Pioneers Online Homeowners Insurance Purchasing Allstate's Esurance is now offering direct-to-consumer online HO policy sales in Wisconsin. Read more |
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| Auto Parts Performance: Numbers Don’t Lie, But They Can Mislead Misunderstood metrics and appraisers trying to ‘game’ the system can obscure physical damage estimating performance. Read more 
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